Level 1: No awareness

At this level, customers have no awareness of the brand when asked about it, even with assistance to view the brand for recognition. Customer awareness of the brand in this case is at zero.

Level 2: Recognition

To measure brand awareness at this level, researchers use techniques like phone interviews or face-to-face interviews. Respondents are prompted by being shown a list of brands in the same product category (show card) and asked to identify the ones they recognize. At this stage, there is a weak connection between the brand and the products within its category.

Level 3: Recall

At this level, respondents can name the brand without being shown a list of brands, as in level 2. Brand recognition at this level is achieved through an effective BRAND POSITIONING strategy. The number of brands that customers can list is usually much smaller than when prompted because only the brands that are top-of-mind are remembered.

Level 4: Top of mind

This is the highest level in the brand awareness pyramid. Respondents name the brand first when asked about the product category. In this case, the brand has a special place in the customer’s memory and is ranked at the top in a specific field. However, in many cases, the gap between the top brand and the second-ranked brand is not significant. For example, Coca-Cola and Pepsi.

Tips for Building Effective Brand Awareness

Building an appropriate Branding strategy

While appearing frequently and consistently can make customers remember your brand, it may not be the most cost-effective and efficient approach. Businesses need a clear plan, divided into stages, and they need to determine the content to convey and the target audience for each stage.

For example:

• Stage 1: Building a positive image and increasing brand information across various communication channels and online marketing to ensure that customers can easily access information about the brand when they come across it.
• Stage 2: Increasing the presence of the brand name and logo across multiple platforms and large target audience files.
• Stage 3: Narrowing down the target audience and conveying messages in a more specific manner.

Increase brand appearance and frequency of appearance among customers

When customers see an image or brand name once or twice, they may not pay much attention. However, if they encounter it three times or more, brand recognition starts to develop in their minds. Therefore, analyzing the behavior of the target customers to have an appropriate appearance plan, making customers remember the brand, is crucial in any brand-building strategy.

Concise and Memorable Messages and Visuals

Human brains are often not good at remembering long and unstructured content. So when building brand messages and visuals, elements that are easy to remember and concise are essential.

Prioritizing Conveyance through Images and Sounds

Compared to text content, images and sounds have a more powerful impact on our brains. Designing impressive images, creating advertising videos, composing songs for the brand, and other methods are commonly used in modern marketing.

At Vector, we are developing comprehensive communication strategies, utilizing various methods to build your brand not only through traditional marketing channels but also through modern marketing channels. This helps your business reach more target customers with cost savings.